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Post by malcolmffc on Jul 28, 2012 7:51:04 GMT
It's great not to be waking up to stories in the Telegraph et al about how Opening Ceremony spectators were stranded for hours trying to get on the tube after it finished. A great job done by TfL and LUL in planning for this - well done!
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Post by cityboy on Jul 28, 2012 10:44:31 GMT
Couldn't agree more!
Would have been all too easy for transport issues to have soured a great opening ceremony.
TFL staff came out and added to a great evening for all those who had the fortune to attend and the watching world.
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Post by hypertransport on Jul 28, 2012 13:11:11 GMT
Fully agree!....everyone involved in transport and Games organisation have done a magnificent job getting off to such a good start...while there is a long way to go before it is all over... getting so well to this stage is testimony to great planning and committed people.
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Post by Guest on Jul 28, 2012 13:40:30 GMT
Don't forget a lot of delays are not being advertised for "political" reasons!
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Post by rbisko on Jul 28, 2012 14:36:16 GMT
Don't forget a lot of delays are not being advertised for "political" reasons! Indeed including the Jubilee line computers crashing and a rush to return other lines in trouble to a good service status regardless of what was actually the service offered. Didn't help that the LU intranet stopped working - affecting the electronic service status boards at stations and other useful apps for staff. |
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Post by ajax the warrior on Jul 28, 2012 16:41:43 GMT
Indeed including the Jubilee line computers crashing Tut tut, some things just never change do they! |
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Post by reganorak on Jul 28, 2012 17:06:08 GMT
During the morning (yesterday) there was a signalling problem between North Greenwich and Canary Wharf. Not a wheel turned for 30 minutes. Surely this is a suspension rather than "severe delays" ?
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Post by tridentalx on Jul 28, 2012 17:10:46 GMT
Don't forget a lot of delays are not being advertised for "political" reasons! I'd be interested to see the evidence you have for this .... if it exists ? The topic of the thread was specifically about the opening ceremony and the transport delivery so why add something not relevant to last night ? |
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Post by tridentalx on Jul 28, 2012 17:14:57 GMT
Don't forget a lot of delays are not being advertised for "political" reasons! Indeed including the Jubilee line computers crashing and a rush to return other lines in trouble to a good service status regardless of what was actually the service offered. Didn't help that the LU intranet stopped working - affecting the electronic service status boards at stations and other useful apps for staff. Not sure what the first line has to do with last night - the Jubilee computers didn't crash last night? The IT failure hit a whole host of systems during the afternoon and evening so, if it was anything, it was cockup not conspiracy. |
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Post by KentuckyFriedTony on Jul 28, 2012 18:50:17 GMT
I certainly enjoyed the opening ceremonies - much different from China 4 years ago - and yet very "Isles"-ish. I can't believe those drummers kept going and going the whole night - what stamina. The commentators over here kept saying the Queen was going to make an unusual entrance. I joked to my wife that maybe she would "zip-line" in. I wasn't far off!  Kudos to Her Majesty for playing along. I wanted to see more train history in the industrial age bit, though. But I did like the tube tubes! I did mention to the wife that I hoped transport was up to getting people home. Appears that that happened pretty well. Cheers to all over there. [PS - I do not endorse any overseas politician's ill-thought comments.] |
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Post by causton on Jul 28, 2012 19:14:01 GMT
Indeed, last night as I was travelling from Portsmouth to Hertfordshire, at every tube station they were advertising a different problem (at Waterloo the District line was part-suspended, at Oxford Circus the Piccadilly line was part-suspended and at King's Cross St Pancras the Jubilee line had minor delays!) and in the morning I took the Jubilee line which screwed up entirely and I notice that while we stood at Baker Street for 15 minutes (and the driver reported all trains had stopped between there and North Greenwich) the PA was announcing a good service!
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Post by rbisko on Jul 28, 2012 21:05:38 GMT
Indeed including the Jubilee line computers crashing and a rush to return other lines in trouble to a good service status regardless of what was actually the service offered. Didn't help that the LU intranet stopped working - affecting the electronic service status boards at stations and other useful apps for staff. Not sure what the first line has to do with last night - the Jubilee computers didn't crash last night? The IT failure hit a whole host of systems during the afternoon and evening so, if it was anything, it was cockup not conspiracy. I am well aware o the intranet not working and it did not affect me in the slightest fortunately. It did come at a bad time for those that rely upon it so much nowadays. I think you'll find also that maybe around 2330-2400 there was a failure of the signalling computers on the Jubilee and they had to be reset and the line checked clear (however the procedure works for that). This has been Mentioned by Another poster here who was travelling and held for 15 minutes with a good service message being heard. Just like what 21146 says really. I see this happening every day. So sad that can't be honest with customers and allow them to make informed journey choices as the service status is far too ppolitical. |
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Post by v52gc on Jul 28, 2012 23:22:33 GMT
Little rant coming up:
It's a pity at 1850 most buses still weren't running over Putney Bridge or accross the Fulham Road and Putney High Street despite the TfL website saying services would resume by 1730 and cars running through okay!
That's a long period of time to display wrong information and cost myself and a good few fellow passengers extra difficulties to get to our destinations!
The cynical me would say that the people who change those web pages were probably enjoying their weekend off so it leaves nobody to take ownership of the problem...
Otherwise the system seems to be coping and not tremendously busy. But then again a lot of empty seats at those venues unfortunately!
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Post by tridentalx on Jul 29, 2012 12:22:42 GMT
Not sure what the first line has to do with last night - the Jubilee computers didn't crash last night? The IT failure hit a whole host of systems during the afternoon and evening so, if it was anything, it was cockup not conspiracy. I am well aware o the intranet not working and it did not affect me in the slightest fortunately. It did come at a bad time for those that rely upon it so much nowadays. I think you'll find also that maybe around 2330-2400 there was a failure of the signalling computers on the Jubilee and they had to be reset and the line checked clear (however the procedure works for that). This has been Mentioned by Another poster here who was travelling and held for 15 minutes with a good service message being heard. Just like what 21146 says really. I see this happening every day. So sad that can't be honest with customers and allow them to make informed journey choices as the service status is far too ppolitical. Nope, there was a failed axle counter that wasn't affecting the mainline service but would have caused problems getting into the depot at close of traffic so the decision was taken to hold trains for up to 15 mins or so between the flows to and from the Olympic Park and only directly affected the service between North Greenwich and Stratford. Remembering that the main purpose of broadcasting the service info messages is to inform and influence customer journey behaviour I would argue that knowing the service would be fully running soon a suspension message was not appropriate (this is intended to mean "stay away from the line in question" which isn't what was wanted and could have caused a lot of customer concern in the Olympic Park). That said I don't know what messages were broadcast at the time. Generally you will find that the reason a "good service" message is being broadcast when you personally are experiencing a delay is (a) it has only just happened (b) it is only affecting a small number of customers - say a 5 or 6 minute gap working its way along the line after a short delay somewhere (c) staff on the ground not updating their messages quickly enough (these often need to be done manually, albeit with some computer assistance). It is unlikely to be about "honesty". Whilst everyone across the business is encouraged to get back to good service as soon as possible that doesn't mean that messages are routinely massaged. |
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Post by routemaster on Jul 29, 2012 19:37:55 GMT
Otherwise the system seems to be coping and not tremendously busy. But then again a lot of empty seats at those venues unfortunately! As reported today on Reuters. "Olympic organisers scrambled on Sunday to quell a backlash over depressing TV images of half-empty stands at the London Olympics as a government minister said an urgent inquiry had been launched to identify just who had failed to show up and why.
Sports fans from all over Britain who had been charmed by the Olympic publicity offensive but let down by a complex ballot system for the 8.8 million tickets, have been outraged by footage of empty seats at key venues including Wimbledon, one of the hottest tickets in world tennis."The full article at uk.reuters.com/article/2012/07/29/uk-oly-emptyseats-day-idUKBRE86R0YS20120729  and swimming  |
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