Peter Hendy: commuter trains into capital are 's**t'

[metrailway]

Apologies for the language, but as it is Mr Hendy I hope it is okay.

He has some less than complementary views regarding Mainline services.

In an interview with Management Today, Peter Hendy said: “People hate the suburban rail service, they hate it. If you make a mistake on your oyster card on the tube, we’ll refund it. On South West Trains, they’ll fine you. That’s a big philosophical difference.”

He continued: “On Southeastern, the trains are like the wild west. They are s**t, awful. And then every now and then some people who look like the Gestapo get on and fine everyone they can. It doesn’t improve your day, does it?”

Link to full interview is here: Interview

[North End]

Apr 23, 2015 16:51:44 GMT metrailway said:

Apologies for the language, but as it is Mr Hendy I hope it is okay.

He has some less than complementary views regarding Mainline services.

In an interview with Management Today, Peter Hendy said: “People hate the suburban rail service, they hate it. If you make a mistake on your oyster card on the tube, we’ll refund it. On South West Trains, they’ll fine you. That’s a big philosophical difference.”

He continued: “On Southeastern, the trains are like the wild west. They are s**t, awful. And then every now and then some people who look like the Gestapo get on and fine everyone they can. It doesn’t improve your day, does it?”

Link to full interview is here: Interview

Well he would say that wouldn't he? More potential railway for the TfL empire.

For what it's worth, I would prefer suburban rail services to remain in the hands of the TOCs. The rail industry needs less fragmentation not more. As an example, the divide between Overground and Greater Anglia has already resulted in less efficient unit diagrams.

London Overground may have been successful in some respects, but it's a completely different thing to a suburban network like Southeastern which stretches to the likes of Tunbridge Wells or Gillingham. My view is that TfL should focus their efforts on running their existing rail services. SSR resignalled yet?

[Deleted]

Wait until the Class 700's come on line with a vast reduction in the number of seats in every coach!

XF