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Post by superteacher on Nov 15, 2018 8:19:42 GMT
Uxbridge trains seem to terminating at South Harrow, and there are extended gaps in the service. TFL site says good service. Anybody know what’s going on?
<<rincew1nd: Original thread title: "Issues on the line 151118">>
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Post by commuter on Nov 15, 2018 9:09:53 GMT
A large number of trains out of service due to wheelflats. Not helped by facilities in Northfield’s depot being out of action.
Owing to a couple of trains reporting low rail adhesion on the Met section (I.E. Rayners > Uxbridge), a decision was made to stop all trains going past Rayners lane in accordance with the leaf fall plan.
This has been ongoing since yesterday morning.
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Post by superteacher on Nov 15, 2018 9:20:39 GMT
A large number of trains out of service due to wheelflats. Not helped by facilities in Northfield’s depot being out of action. Owing to a couple of trains reporting low rail adhesion on the Met section (I.E. Rayners > Uxbridge), a decision was made to stop all trains going past Rayners lane in accordance with the leaf fall plan. This has been ongoing since yesterday morning. I suspected as much. Doesn’t help that TFL are blatantly lying by declariing a good service.
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Post by commuter on Nov 15, 2018 9:27:08 GMT
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Post by superteacher on Nov 15, 2018 9:29:53 GMT
True. It’s advertised on Twitter as part suspended.
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Post by countryman on Nov 15, 2018 19:31:27 GMT
If they are/were terminating at South Harrow, how do TFL propose passengers get from, say, Sudbury to Ruislip?
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Post by superteacher on Nov 15, 2018 19:52:37 GMT
If they are/were terminating at South Harrow, how do TFL propose passengers get from, say, Sudbury to Ruislip? Some trains are running to Rayners Lane.
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Post by Tomcakes on Nov 15, 2018 20:00:02 GMT
There seem to be a number of missing trains elsewhere on the line, on my journey towards the North end in the mornings there have been 5-6 minute headways (timetable calling for, I believe, 2.5-3 mins), and several northbound trains I've seen described as Wood Green terminators. Again, the fibbing about good service perpetuates.
It is a shame that they have been caught off guard by autumn sneakily happening, especially since there haven't ever been any problems like this in recent years.
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Post by spsmiler on Nov 15, 2018 20:15:43 GMT
I assume however that the Piccadilly line RAT is still working to Ruislip - and even Uxbridge?
Simon
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Post by superteacher on Nov 15, 2018 20:26:14 GMT
There seem to be a number of missing trains elsewhere on the line, on my journey towards the North end in the mornings there have been 5-6 minute headways (timetable calling for, I believe, 2.5-3 mins), and several northbound trains I've seen described as Wood Green terminators. Again, the fibbing about good service perpetuates. It is a shame that they have been caught off guard by autumn sneakily happening, especially since there haven't ever been any problems like this in recent years. After the 2016 debacle, last year was a lot better. They seemed to have slipped back this year. Not sure how many trains were cancelled today, but the good service lie persisted all day until they had to change if after a suspension due to a trespasser at Barons Court.
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Post by commuter on Nov 16, 2018 7:36:02 GMT
If they are/were terminating at South Harrow, how do TFL propose passengers get from, say, Sudbury to Ruislip? Its only the ex-Uxbridge trains that will be terminating at South Harrow. The booked Rayners Lane trains will still go to Rayners.
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Post by superteacher on Nov 16, 2018 7:44:18 GMT
If they are/were terminating at South Harrow, how do TFL propose passengers get from, say, Sudbury to Ruislip? Its only the ex-Uxbridge trains that will be terminating at South Harrow. The booked Rayners Lane trains will still go to Rayners. Although that came to grief yesterday evening after the trespasser at Barons Court and the fact that quite a few trains were out of service. It was about an hour’s gap between trains. I also see that the good service lies are continuing today! How many trains are not available for service roughly?
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Post by commuter on Nov 16, 2018 8:22:46 GMT
There are only seven trains short ... which is better than on the 14th with 11 trains short.
Withdrawal of Uxb trains are only to mitigate against any other trains getting flats rather than because of train shortages per se.
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Post by superteacher on Nov 16, 2018 10:06:28 GMT
Looks like another change. The booked Uxbridge trains now seem to be diverted to Northfields. Not sure why South Harrow is not being used.
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Post by commuter on Nov 16, 2018 22:10:59 GMT
For the benefit of the archive ... Piccadilly Line Trains to Uxbridge resumed mid afternoon today.
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Post by Deleted on Nov 16, 2018 22:34:06 GMT
And now there are delays to Heathrow due to the lack of available trains...
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Post by orienteer on Nov 17, 2018 21:11:59 GMT
Currently claiming shortage of staff!
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Post by roverlei on Nov 19, 2018 18:03:22 GMT
I'm a daily Piccadilly and I'm outraged. It's 2016 all over again. I don't understand why TFL continue to, basically, lie on the home page and on Twitter. I'm ready to give up on the Piccadilly until Christmas and move my commute to the Overground.
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Post by Tomcakes on Nov 20, 2018 9:02:49 GMT
The service is suspended Rayners to Uxbridge and appears to be severe/minor delays elsewhere. Yet the status display is "good service"?!
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Post by superteacher on Nov 20, 2018 21:36:27 GMT
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Post by roverlei on Nov 25, 2018 15:53:35 GMT
I've just submitted a large number of claims to TFL for delays of 15+ minutes on the Piccadilly over the past fortnight. I'll be very interested to see how many are accepted. The cynical part of me is wondering if they're going to claim that the 15+ rule doesn't apply to the Autumn timetable, and that frequencies of 25 mins between services on the Uxbridge branch are simply to be expected. I've complained via Twitter that the website does not reflect reality. From where I'm standing, they're cooking the books to make it look like their reliability is spot on when it's an omnishambles.
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Post by Tomcakes on Nov 27, 2018 20:33:32 GMT
There are apparently severe delays due to "customer incidents" at Green Park and Hyde Park. Suggestions that this may be passengers passing out owing to overcrowding from unreported delays online. Any insight?
It certainly seems that there are many persons within LU trying to make themselves look good by deliberately misleading passengers. Is lying not a disciplinary matter?
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Post by Chris M on Nov 27, 2018 20:44:43 GMT
When I passed through Farringdon yesterday mid-afternoon the rainbow board showed a good service all round but the audio announcement mentioned issues (I don't remember the severity) on the Piccadilly line and London Overground (the latter was certainly part suspended for a while Surrey Quays to Clapham Junction).
As for disciplinary matters, if you are lying on the instructions of your boss I doubt your boss will discipline you.
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Post by cudsn15 on Nov 27, 2018 21:42:43 GMT
Brian Woodhead, Director of Customer Service for London Underground, lies: "We have been providing detailed local information to customers who have been affected by this, and have included information on our status boards and in PA announcements.”
Who is this joker accountable to? The mayor? not that he gives any care about - well pretty much anything anymore! He seems to have virtually disappeared unless you want to talk Brexit - His tenure really seems to be the most ineffective term we've had so far.
The Piccadilly line of course has its particular problems - but just lying about the service when all are experiencing the exact opposite to what you are putting out is appalling. The gaps in service through the central core are running up to 11-14 minutes even during the peaks some days- with the resultant overload that ensues and even more delays. Last night at 19:40 there was a wait of 11 mins for a train at Covent Garden. I got the one after at 4 mins later which of course was still rammed picking up everyone who couldn't get on the one ahead and then proceeded to crawl all the way to Manor House as we caught up with the one ahead - the driver said delays due to congestion ahead - there was only 1 train ahead with at least a 15 minute headway! If you do get on a train with a large headway they are definitely not running to line speed either and invariably are crawling in to platforms and crawling away on departure - causing bunching behind.
It just feels like a very sick line at the moment.
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Post by commuter on Nov 29, 2018 17:27:35 GMT
There are apparently severe delays due to "customer incidents" at Green Park and Hyde Park. Suggestions that this may be passengers passing out owing to overcrowding from unreported delays online. Any insight? It certainly seems that there are many persons within LU trying to make themselves look good by deliberately misleading passengers. Is lying not a disciplinary matter? I find any suggestion that customers are fainting on trains due to overcrowding to be hyperbole. There are a couple of separate issues at play here with service status:- 1. The first is that the line is not being advertised as being PART SUSPENDED between Rayners -> Uxbridge and with MINOR DELAYS between South Harrow -> Rayners, despite L.U.L's own internal guidelines that I posted earlier in the thread stating that they should. 2. The second is harder to quantify. One thing that many people don't understand is that the Service Status is reflective of the overall/general picture for a stretch of line and isnt going to be reflective of every single journey. A single train cancelled, compounded by a delay to the following train of 4minutes might appear on the board if you get to the platform at the wrong time as a 9minute wait, however the majority of trains _are_ running and are not canceled & accordingly there is a GOOD SERVICE despite one or two trains being canceled and a bit of late running.
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Post by superteacher on Nov 29, 2018 18:24:54 GMT
There are apparently severe delays due to "customer incidents" at Green Park and Hyde Park. Suggestions that this may be passengers passing out owing to overcrowding from unreported delays online. Any insight? It certainly seems that there are many persons within LU trying to make themselves look good by deliberately misleading passengers. Is lying not a disciplinary matter? I find any suggestion that customers are fainting on trains due to overcrowding to be hyperbole. There are a couple of separate issues at play here with service status:- 1. The first is that the line is not being advertised as being PART SUSPENDED between Rayners -> Uxbridge and with MINOR DELAYS between South Harrow -> Rayners, despite L.U.L's own internal guidelines that I posted earlier in the thread stating that they should. 2. The second is harder to quantify. One thing that many people don't understand is that the Service Status is reflective of the overall/general picture for a stretch of line and isnt going to be reflective of every single journey. A single train cancelled, compounded by a delay to the following train of 4minutes might appear on the board if you get to the platform at the wrong time as a 9minute wait, however the majority of trains _are_ running and are not canceled & accordingly there is a GOOD SERVICE despite one or two trains being canceled and a bit of late running. But the service between South Harrow and Rayners Lane was at best every 20 minutes at one point there was an hour gap. Therefore, the status should have mentioned minor / severe delays between those two stations. This was not the case.
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Post by commuter on Nov 29, 2018 20:28:32 GMT
I find any suggestion that customers are fainting on trains due to overcrowding to be hyperbole. There are a couple of separate issues at play here with service status:- 1. The first is that the line is not being advertised as being PART SUSPENDED between Rayners -> Uxbridge and with MINOR DELAYS between South Harrow -> Rayners, despite L.U.L's own internal guidelines that I posted earlier in the thread stating that they should. 2. The second is harder to quantify. One thing that many people don't understand is that the Service Status is reflective of the overall/general picture for a stretch of line and isnt going to be reflective of every single journey. A single train cancelled, compounded by a delay to the following train of 4minutes might appear on the board if you get to the platform at the wrong time as a 9minute wait, however the majority of trains _are_ running and are not canceled & accordingly there is a GOOD SERVICE despite one or two trains being canceled and a bit of late running. But the service between South Harrow and Rayners Lane was at best every 20 minutes at one point there was an hour gap. Therefore, the status should have mentioned minor / severe delays between those two stations. This was not the case. That was exactly the point I made in (1).
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Post by superteacher on Nov 29, 2018 20:53:07 GMT
But the service between South Harrow and Rayners Lane was at best every 20 minutes at one point there was an hour gap. Therefore, the status should have mentioned minor / severe delays between those two stations. This was not the case. That was exactly the point I made in (1). Indeed you did. I was going to add (but forgot, been a long day!) to your quote about the length of delay when severe delays becomes part suspended. Do you think an hour gap should constitute that?
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Post by goldenarrow on Dec 1, 2018 18:22:49 GMT
Surely reduced service between Uxbridge and Acton Town would be apt given that its abundantly clear that the service is incredibly sporadic. Today most trains in the morning were able to maintain their 20min Uxbridge 20min Rayners frequency. But by about 13:00 the service had started to slip with gaps of 15 to 20 mins before a cluster of services in quick succession. By the time I got into Zone 1, I had noticed that there were Arnos Grove and Wood Green reversers 2-3mins behind trains of the same destination.
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Post by philthetube on Dec 1, 2018 23:54:34 GMT
No service Chalfont to Chesham shows a good service on the met.
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