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Post by Deleted on Mar 7, 2009 15:44:58 GMT
I'm relaying this from wifes info. so bear with me.I trust her totally of course.
Reported that in the new(ish) refurbed Wembley Park Stn. there are no indicators boards in the upper concourse telling you which of the three platforms to go to for Met Line departures to required destination.She was told to ask somebody on the platform.Of course if you are on the wrong one you have to tramp up and down the stairs again,and possibly miss a train.
Why couldn't they have indicators boards like Baker St concourse?
Furthermore the signage once on the platform is a total mess being invisible or obscured at many points.As I have siad in a previous thread don't the designers and engineers ever travel?
or do they all use CAD from some remote office.?
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Post by citysig on Mar 7, 2009 21:00:11 GMT
Apart from certain times of the day (off-peak) there are only 2 (not 3?) platforms to head for - platform 2 northbound and platform 5 southbound. The staff at Wembley do not generally direct people to 1 or 6 as the service is sufficient enough from the local lines. The fast line platforms are generally considered set-down only platforms. There are occasions where - maybe due to late-running and such like - the Wembley stop is omitted from the fast line trains.
Platforms 2 and 5 are also the direct interchange platforms with the Jubilee line.
Basically, platforms 1 and 6 see a pretty infrequent and not wholly reliable service, so stick with the much more reliable local services. If these are disrupted, staff are tasked with directing customers to alternative platforms.
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Post by neasdena60 on Mar 8, 2009 7:43:15 GMT
the staff at wembley are poor, they make few PA calls, and customers can be seen on most days running over to catch a semi fast train on the far northbound platform.
NOT GOOD.
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Post by citysig on Mar 8, 2009 20:59:07 GMT
In all honesty, regardless of staff at Wembley, this really is one of those occasions where we should have left the station as a "local lines only" calling point.
There have never been train describers on platforms 1 and 6 to announce fast line trains, and the staff currently have little precise knowledge especially on the southbound, of the exact location or departure order of those trains coming in on the fast lines.
There is a 5-minute service from both slow platforms, which is actually more frequent than many central area services (Circle, H&C, Met).
If the fast services were factored in to the mix properly at Wembley, I wonder how many complaints would then be made because certain services departed after the local, or didn't call at all, or arrived at Harrow after the local etc. etc. etc.
The station is simply not laid out to give easy access to/from the local/fast platforms. Therefore, rather than calling you back to the fast platform for a service you are unlikely to catch in time, they play the safe card of leaving you where you are.
The Met timetable is one of the few published timetables (in regards to actual timings at each station.) Get hold of a copy and you work out when a train is due on platform 1 or 6 and go there yourself. Just because Tesco sells baked beans, does not mean a personal escort will know you want to find them each time you shop if you see what I mean.
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Post by swedishblue on Mar 9, 2009 12:43:22 GMT
If we went back to the old ways, we wouldn't need platform indicators as we would permanently non stop platforms 1 and 6. It's a waste of time stopping there now, no one ever gets off or on.
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Post by mcmaddog on Mar 9, 2009 13:38:33 GMT
If we went back to the old ways, we wouldn't need platform indicators as we would permanently non stop platforms 1 and 6. It's a waste of time stopping there now, no one ever gets off or on. I always thought that the stops there were for crewing reasons and it was just convienient to open the doors at the same time, I agree that no-one is really bothered to use them. |
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Post by Deleted on Mar 9, 2009 17:06:11 GMT
now a lot of ricky turns finish a wpk we need plat 1 so we can get back to ricky in the little time given all though if we caught the local line prob get more overtime so might be an idea ££  |
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Post by Deleted on Mar 9, 2009 17:51:57 GMT
If we went back to the old ways, we wouldn't need platform indicators as we would permanently non stop platforms 1 and 6. It's a waste of time stopping there now, no one ever gets off or on. I always thought that the stops there were for crewing reasons and it was just convienient to open the doors at the same time, I agree that no-one is really bothered to use them. It's even more stupid that we have crew reliefs on platforms 1 and 6 as there is no direct link from the canteen. The T/Ops have to go down to platforms 2/5 then up and over to 1/6 and vice versa for the T/Op being relieved! |
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Post by metrider on Mar 9, 2009 19:07:03 GMT
I'm relaying this from wifes info. so bear with me.I trust her totally of course. Reported that in the new(ish) refurbed Wembley Park Stn. there are no indicators boards in the upper concourse telling you which of the three platforms to go to for Met Line departures to required destination.... I don't have to catch trains there, but if I did, my tactic would probably be to start at platform 2 or 5 and wait near the first set of indicators. From there you should be able to see the indicators on platforms 1 or 6 and make a decision on whether to hop over to the other platform. The only time I've thought about changing there was when the driver of a fast train that I was a passenger, on stopped for a PEA at platform 1. Knowing there was a local a couple of minutes behind, I thought that I'd hop over to platform 2. Then (in the morning rush hr) it looked like the gates at the top of the overbridge were closed, so I stuck with the train I was on, which thankfully was not delayed too long. If it's any consolation, It's even more interesting trying to predict a non-stopper southbound at HOTH. The staff are good, but only seem to have information a minute or so before the train appears. Hence you still have to guess whether to take the local when a fast is due but not yet on the radar. |
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Post by ek583 on Mar 9, 2009 22:24:43 GMT
As an ordinary traveller, I was under the impression that all fast and semi-fast trains serve Wembley Park at all times except during the peak hours, when they run non-stop between Finchley Road and Harrow-on-the-hill. Well, at least that's what it says on the line diagrams inside the cars.
Anyone able to confirm if the timetable goes like that as well or not? (I know that trains don't always run exactly according to the timetable, especially given the complex structure of the Met.)
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Post by Deleted on Mar 10, 2009 11:20:13 GMT
As an ordinary traveller, I was under the impression that all fast and semi-fast trains serve Wembley Park at all times except during the peak hours, when they run non-stop between Finchley Road and Harrow-on-the-hill. Well, at least that's what it says on the line diagrams inside the cars. Anyone able to confirm if the timetable goes like that as well or not? (I know that trains don't always run exactly according to the timetable, especially given the complex structure of the Met.) You are correct, but there are exceptions when trains are running late, we do get asked to run non-stop to make up time. |
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