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Post by jacko1 on Mar 24, 2015 21:00:54 GMT
hi,i live in france and only come back to the uk on rare occasions,however,i am returning to the uk this summer and was wondering,as a holder of a prin staff travelpass,how do I buy a priv ticket now most of the booking offices have been shut? is there a facility to buy one on the ticket machines now? thanks,keith
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Post by snoggle on Mar 24, 2015 22:40:02 GMT
hi,i live in france and only come back to the uk on rare occasions,however,i am returning to the uk this summer and was wondering,as a holder of a prin staff travelpass,how do I buy a priv ticket now most of the booking offices have been shut? is there a facility to buy one on the ticket machines now? thanks,keith I understand that TfL withdrew paper privilege tickets for use on the LU network from Jan 2015 when the Fares Revision was implemented. The alternative is to get an Oyster Card and have the privilege entitlement set on the card so you can get priv rate fares using PAYG to travel. So far only a few LU booking offices have closed but more will have done by Summer. I am not sure if staff can sign on to a ticket machine in the ticket hall and can set the priv facility for you if you hand over the necessary completed application form - hopefully someone else can explain that. Priv tickets for use on LU may also be obtainable from National Rail ticket offices e.g Victoria Main Line, Waterloo Main Line etc. If you have a LT / TfL staff facility then it is best to contact TfL Staff Travel - details are on the TfL pensions website. If you have a National Rail / BR staff facility then there is information about what form to use is on the Rail Staff Travel Website. www.atoc.org/about-atoc/rail-staff-travel/stop-press/www.atoc.org/about-atoc/rail-staff-travel/faqs/ |
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Post by jacko1 on Apr 13, 2015 22:01:07 GMT
seems a bit complicated now,just for a once a year visit to London!
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Post by rheostar on Apr 14, 2015 7:15:00 GMT
As it happens, I asked the same question on the LU Intranet site as my wife has a priv ticket.
Apparently, armed with their iPads the staff on duty in the booking hall can put a code into the ticket machines to enable a reduced rate ticket to be issued. It has to be done manually so that the priv ticket and its owner can be checked.
We've not tried it yet, but when we do I'll post in here.
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Post by snoggle on Apr 14, 2015 9:13:33 GMT
As it happens, I asked the same question on the LU Intranet site as my wife has a priv ticket. Apparently, armed with their iPads the staff on duty in the booking hall can put a code into the ticket machines to enable a reduced rate ticket to be issued. It has to be done manually so that the priv ticket and its owner can be checked. We've not tried it yet, but when we do I'll post in here. Interesting. Thanks for sharing. If that is true then why on earth have TfL seemingly not told ATOC Staff Travel so the arrangement can be publicised to those who need to use it?   I can understand wanting to promote the Oyster Card priv facility but it's clearly not practical for some people. |
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Deleted
Deleted Member
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Post by Deleted on Apr 14, 2015 20:45:34 GMT
One solution is to make Priveledge travel FREE, it may be controversial, but the consequent savings in administrative costs may possible exceed the initial apparent costs of implementing such a Scheme!
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Post by MoreToJack on Apr 14, 2015 23:18:47 GMT
As it happens, I asked the same question on the LU Intranet site as my wife has a priv ticket. Apparently, armed with their iPads the staff on duty in the booking hall can put a code into the ticket machines to enable a reduced rate ticket to be issued. It has to be done manually so that the priv ticket and its owner can be checked. We've not tried it yet, but when we do I'll post in here. Not as far as I'm aware, and I've checked with my colleagues who have their iPads and they are of the same view. You cannot buy paper priv tickets at all, with or without staff intervention. However in the near future a member of staff (With or without iPad!) will be able to add a Priv flag to an Oyster card via the POMs - at the moment this has to be done by an MF at the ticket office (where open). |
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Post by rheostar on Apr 15, 2015 7:12:46 GMT
As it happens, I asked the same question on the LU Intranet site as my wife has a priv ticket. Apparently, armed with their iPads the staff on duty in the booking hall can put a code into the ticket machines to enable a reduced rate ticket to be issued. It has to be done manually so that the priv ticket and its owner can be checked. We've not tried it yet, but when we do I'll post in here. Not as far as I'm aware, and I've checked with my colleagues who have their iPads and they are of the same view. You cannot buy paper priv tickets at all, with or without staff intervention. However in the near future a member of staff (With or without iPad!) will be able to add a Priv flag to an Oyster card via the POMs - at the moment this has to be done by an MF at the ticket office (where open). Thanks for that. The information that I had came from staff travel, so I'll get back to them and see what they say. |
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Post by rheostar on Apr 22, 2015 19:31:20 GMT
Right, basically what I was originally told by staff travel was ball hooks. A CSA armed with an iPad will have nothing to do with issuing priv tickets.
Available now is a priv rate Oyster card. It works exactly like an Oyster card, but the fare charged is 25% I obtained one for my wife this morning and when she uses it I'll let you know if it works properly. We live on the edge of the Oyster area so she'll have to go through a NR station. It'll be interesting to see what fare she's charged.
For staff members, there's a form that we have to download off the intranet and have countersigned signed by our employing manager. However, I'm not sure what retired staff will have to do. I'd imagine a call or email to staff travel can sort it out.
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Post by grahamhewett on Apr 22, 2015 20:49:38 GMT
rheostar - and you obtained it for your wife at a manned booking office presumably?
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Post by rheostar on Apr 23, 2015 7:21:38 GMT
rheostar - and you obtained it for your wife at a manned booking office presumably? Yep, I did find that a bit ironic! |
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Post by MoreToJack on Apr 23, 2015 13:35:14 GMT
As I mentioned above, CSAs will soon be able to add the PRIV discount flag to an Oyster card at the POMs, so it will still be possible to do this once all TOs have closed.
The need to use a form to get a PRIV Oyster is also, apparently, being removed later on this year too. Those wanting to get the entitlement will only need to show their PRIV card.
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pitdiver
No longer gainfully employed
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Post by pitdiver on Apr 23, 2015 14:30:29 GMT
I don't live in London and as far as I'm aware Oyster hasn't reached out as far as Flitwick. I therefore have never held an Oyster card Priv or otherwise. I and my wife both hold PTAC s as I am retired. I have been told in the past I need to apply for a Priv Oyster card if i want to receive priv rate fares on LUL.
I don't I just purchase a priv return to West Hampstead and get a 1&2 Zone paper T/C.
So if what bluegoblin7 says is true where will I get my priv tkt for LUL use from or shall I not bother and just carry on as now.
The worst thing LUL/TfL did was to do away with with the priv one day tkt.
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Post by snoggle on Apr 23, 2015 14:52:11 GMT
Right, basically what I was originally told by staff travel was ball hooks. A CSA armed with an iPad will have nothing to do with issuing priv tickets. Available now is a priv rate Oyster card. It works exactly like an Oyster card, but the fare charged is 25% I obtained one for my wife this morning and when she uses it I'll let you know if it works properly. We live on the edge of the Oyster area so she'll have to go through a NR station. It'll be interesting to see what fare she's charged. For staff members, there's a form that we have to download off the intranet and have countersigned signed by our employing manager. However, I'm not sure what retired staff will have to do. I'd imagine a call or email to staff travel can sort it out. On the basis that the discount has been set correctly then it should work seamlessly where Oyster PAYG fares apply. I've had one for years, including when I had a full TfL Staff Pass, and I've only had one charging glitch which was nothing to do with it being a PRIV and everything to do with the checking logic at Stratford not working properly. I was lucky to retain my PTAC and priv Oyster when I left LU and the priv PAYG worked perfectly well alongside an Annual Travelcard ticket when I needed an extension ticket beyond the zones I'd bought with the T/C. If you are a member of TfL staff you should be able to find the priv fares by digging out the TfL Staff Guide to Ticketing, which has tables of priv fares in it, from the TfL Intranet. I've had to FOI it each year since I left so I can know what I'm supposed to be charged if I use PAYG!! The only bit that concerns me, and I assume an IPAD wielding itinerant member of staff will have the job in future, is how you get your Oyster card updated when a new PTAC is issued with a new ref number on it. This will happen at the end of next year when I expect all ticket offices will have been binned. |
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Post by snoggle on Apr 23, 2015 15:00:12 GMT
I don't live in London and as far as I'm aware Oyster hasn't reached out as far as Flitwick. I therefore have never held an Oyster card Priv or otherwise. I and my wife both hold PTAC s as I am retired. I have been told in the past I need to apply for a Priv Oyster card if i want to receive priv rate fares on LUL. I don't I just purchase a priv return to West Hampstead and get a 1&2 Zone paper T/C. So if what bluegoblin7 says is true where will I get my priv tkt for LUL use from or shall I not bother and just carry on as now. The worst thing LUL/TfL did was to do away with with the priv one day tkt. - one important factor for you to consider is that there is no longer a Z12 paper ODTC. There is only a Z16 or Z19 in paper form and the cost has soared from £8.90 to £12. Therefore you face have paying £12 each to travel around in Z12 which you're very unlikely to "make a profit on". I know it's probably a pain in the posterior to obtain a priv rate PAYG Oyster Card but that's the only thing that's going to give you access to priv rate travel on TfL (not Overground) rail services. I agree with you that scrapping the one day priv ticket / priv rate PAYG daily caps was a daft decision but it was all about screwing as much money out of people as possible. |
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Post by revupminster on May 8, 2015 19:06:37 GMT
Today I got my wife a priv oyster card. Six months ago I rang up the travel section, as we had moved out of London, and as a retired ex employee they sent me a signed and rubber stamped "staff travel" application which they e-mailed me as an attatchment. I printed it off (six moths ago) and this was the first time my wife and I had come into London so filled out the form.
Arriving at Paddington H&C station; no ticket office. The information point behind the barrier was no good.
Travelled to Liverpool Street, massive queues at the LU ticket office so tried the information centre which advertises sale and top-ups of Oyster cards. Did not want to know sent me into the ticket office queue.
When I got to the window the Card was issued with no fuss £5 deposit for the card and £5 initial top-up. The clerk told me the wife would be charged 55p a trip. She did not say if there was a maximum cap for the day or if this 55p was only for zone 1 or 1-6.
As my wife had already purchased a through priv ticket to include Paddington to Stratford at an additional return charge of £1.75 (I had my retired oyster card) I do not know when the oyster card will be used.
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I can understand wanting to promote the Oyster Card priv facility but it's clearly not practical for some people. 
