Post by trt on Feb 8, 2015 21:17:06 GMT
Jan 19, 2015 14:53:06 GMT tut said:
Well whoever it was whose job was walking around stations planning the signage and information must have retired and the post gone unfilled because some stations are now completely and needlessly hopeless.
Euston, for example, used to have a nice big clock you could read from the top of the escalators on the way out. Very useful if you knew the time of your commuter train. Then there's the microscopic repeater board for the main departures. You can't see that unless you're stood on top of it, and if you DO stand in front of it, you're in the way of people coming out. Now if they showed the departure time and destination of the trains on 4 large LED signs, for 8, 9, 10 and 11 that you could read before you reach the moronic mass fumbling for their tickets, you'd know to pick a right or left hand gate, which way to turn once you were through, and how fast you had to move. Now you get a mass of bumbling fools with wheelie bags queueing up at the way out gates trying to look at the departure board repeater, despite the fact that for 99% of them the best route is going to be forwards and up the National Rail escalator/lift. Then there's all the cross passages there that used to have NO ENTRY above them. Now those have, gone collisions at the bottom of the escalator have gone up I don't know many fold.
A back-to-basics review of signs and direction should be done across the system paying attention to decision points and crowding pinch-points.
