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Post by tom73 on Oct 5, 2019 18:54:56 GMT
Friday evening rush hour. 18:20 to be exact. Train dispatcher on duty at this time on Bakerloo Line northbound platform was acting irresponsibly and dangerously to my mind.
I can understand the need to dispatch trains with the minimum of delay but holding up your white thing to signal the train operator to close the doors while there is still a crowd of people boarding at doors either side of you is just plain madness. He did it with three consecutive trains as I watched him, just not giving the people on the platform time to board the train. Half the crowd on and half just getting on when the door alert sounds. Then he brusquely announces to those left behind "there'll be another train along in a minute". That is not the point. People would not have been left behind on the platform at all if this employee had been doing his job properly.
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Post by Red Dragon on Oct 5, 2019 19:11:22 GMT
Friday evening rush hour. 18:20 to be exact. Train dispatcher on duty at this time on Bakerloo Line northbound platform was acting irresponsibly and dangerously to my mind. I can understand the need to dispatch trains with the minimum of delay but holding up your white thing to signal the train operator to close the doors while there is still a crowd of people boarding at doors either side of you is just plain madness. He did it with three consecutive trains as I watched him, just not giving the people on the platform time to board the train. Half the crowd on and half just getting on when the door alert sounds. Then he brusquely announces to those left behind "there'll be another train along in a minute". That is not the point. People would not have been left behind on the platform at all if this employee had been doing his job properly. I suspect that if they did not close the doors on people, a never-ending flow of people would delay the train. Dwell times are critical at peak times I understand. It's quite common in my experience and is the only way to actually run the service during peak times. The relatively low number of trap and drag incidents would suggest that there isn't a significant safety issue. |
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Post by aslefshrugged on Oct 5, 2019 19:19:30 GMT
Friday evening rush hour. 18:20 to be exact. Train dispatcher on duty at this time on Bakerloo Line northbound platform was acting irresponsibly and dangerously to my mind. I can understand the need to dispatch trains with the minimum of delay but holding up your white thing to signal the train operator to close the doors while there is still a crowd of people boarding at doors either side of you is just plain madness. He did it with three consecutive trains as I watched him, just not giving the people on the platform time to board the train. Half the crowd on and half just getting on when the door alert sounds. Then he brusquely announces to those left behind "there'll be another train along in a minute". That is not the point. People would not have been left behind on the platform at all if this employee had been doing his job properly. Its not the SATS job to decide when to close the doors, that is entirely down to the driver. The platform staff are there supposedly to assist the driver and reduce delays but if the Bakerloo is anything like the Central then they aren't a great deal of use.
I don't know what the "dwell time" is on the Bakerloo but on the Central we have 20 seconds in the peak and 30 seconds off peak, if we go over that then that's the drivers decision not the bod with the baton.
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Post by MoreToJack on Oct 5, 2019 20:03:46 GMT
I think the posters above have covered this one.
If anyone has any serious concerns about safe practices on the Tube they are advised to contact TfL Customer Services (https://tfl.gov.uk/help-and-contact/contact-us-about-tube-and-rail-staff) where the matter can be looked into in the appropriate way.
Thread locked.
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